General Provisions
These Terms and Conditions govern the use of BotSpins Casino services. By registering an account or using any platform features, users agree to comply with all stated provisions. BotSpins reserves the right to modify these terms with reasonable notice to registered players.
Eligibility Requirements
Age Restrictions
Players must be at least 18 years of age, or the legal gambling age in their jurisdiction if higher. BotSpins conducts age verification checks and may request documentation to confirm eligibility.
Geographic Limitations
Services are unavailable in jurisdictions where online gambling is prohibited by law. Players bear responsibility for ensuring compliance with local regulations before registering.
Account Limitations
Each individual may hold only one active account. Multiple accounts, shared accounts, or accounts registered under false information will be terminated. Associated funds may be forfeited.
Account Management
Registration Accuracy
All registration information must be accurate and current. Players must update details promptly if circumstances change. Providing false information constitutes grounds for account closure.
Security Responsibilities
Account holders bear responsibility for maintaining password confidentiality. Report suspected unauthorised access immediately to customer support. BotSpins is not liable for losses resulting from compromised credentials.
Verification Procedures
Identity verification may be required at any time. Acceptable documents include government-issued identification, proof of address, and payment method verification. Failure to complete verification within specified timeframes may result in account restrictions.
Financial Terms
Deposits
Deposits credit instantly for most payment methods. Minimum and maximum limits vary by payment type. BotSpins reserves the right to refuse deposits at its discretion.
Withdrawals
Withdrawal requests undergo security review before processing. Standard processing times vary by method:
| Method | Processing Time |
|---|---|
| Cryptocurrency | 0-1 hours |
| E-Wallets | 0-24 hours |
| Cards | 1-3 business days |
| Bank Transfer | 2-5 business days |
Currency Handling
The platform operates in Euros. Deposits in other currencies convert at prevailing exchange rates. Currency conversion fees may apply depending on payment provider policies.
Bonus Terms
General Conditions
Bonuses are subject to specific terms detailed in promotional materials. Standard wagering requirements must be completed before bonus funds become withdrawable. Maximum bet restrictions apply during bonus play.
Bonus Abuse
Exploitative behaviour including bonus arbitrage, syndicate play, or irregular patterns voids bonus eligibility. BotSpins reserves the right to withhold winnings derived from abusive practices.
Gaming Rules
Fair Play
All games use certified random number generators. Attempting to manipulate outcomes through technical means or collusion is prohibited and results in permanent exclusion.
Betting Limits
Minimum and maximum bet limits are displayed within each game. BotSpins may adjust individual limits based on player activity patterns.
Responsible Gambling
Self-Management Tools
Players may set deposit limits, loss limits, session time reminders, and cooling-off periods through account settings. Self-exclusion options are available for extended periods.
Support Resources
Players experiencing gambling difficulties should contact:
- International Helpline: 1-800-522-4700
- Email: support@botspins.net
- GamCare
- Gamblers Anonymous
Dispute Resolution
Complaints Procedure
Complaints should first be directed to customer support. Unresolved issues escalate to management review within 14 days. Further escalation to licensing authorities remains available if internal resolution fails.
Limitation of Liability
BotSpins liability is limited to the balance held in the player account at the time of any incident. Consequential damages, lost profits, or indirect losses are excluded from liability.
Termination
BotSpins may suspend or terminate accounts for terms violations, suspected fraud, or at its reasonable discretion. Players may close accounts at any time by contacting support. Pending bets settle before final closure.
Governing Law
These terms are governed by the laws of the licensing jurisdiction. Disputes fall under the exclusive jurisdiction of courts in that territory unless otherwise required by mandatory consumer protection laws.
Contact Information
Questions regarding these terms should be directed to customer support via live chat or email at support@botspins.net.